SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 59809: SAS® Enterprise Miner(tm) and SAS® Forecast Studio via Java Web Start display an "Unable to launch the application ..." error during launch

DetailsHotfixAboutRate It

When you launch SAS Enterprise Miner or  SAS Forecast Studio via Java Web Start using Java 8 version 121 (Java Runtime Environment 1.8.0_121), the following error is displayed:

 

Application Error
Unable to launch the application.

 

 

If you click Details, then an additional error is displayed:

More Information
Error:
Unsigned application requesting unrestricted access to system
Unsigned resource: xstream.jar file location
 

To work around the problem, use a Java 8 version that is prior to version 121 (a Java Runtime Environment earlier than the 1.8.0_121 release). 

 

For other problematic Java 8 versions, see the following SAS notes:

  • SAS Note 57635: "Launching SAS® Enterprise Miner(tm) via Java Web Start gives a 'Failed to validate certificate ... The application will not be executed ...' error"
  • SAS Note 60326: "SAS® Enterprise Miner(tm) via Java Web Start fails to launch, an 'Unable to launch the application' Application Error window is displayed"

 

For a list of recommended Java 8 versions to avoid errors such as this, you can refer to the table in the following SAS Note:

            SAS KB0036309: "Recommended Java 8 versions for SAS® Enterprise Miner™ via Java Web Start".



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise MinerMicrosoft Windows 8 Pro x6414.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8 Pro 32-bit14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8 Enterprise x6414.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit14.214.39.4 TS1M49.4 TS1M5
64-bit Enabled AIX14.214.39.4 TS1M49.4 TS1M5
Windows 7 Ultimate x6414.214.39.4 TS1M49.4 TS1M5
Windows 7 Ultimate 32 bit14.214.39.4 TS1M49.4 TS1M5
Windows 7 Professional x6414.214.39.4 TS1M49.4 TS1M5
Windows 7 Professional 32 bit14.214.39.4 TS1M49.4 TS1M5
Windows 7 Home Premium x6414.214.39.4 TS1M49.4 TS1M5
Windows 7 Home Premium 32 bit14.214.39.4 TS1M49.4 TS1M5
Windows 7 Enterprise x6414.214.39.4 TS1M49.4 TS1M5
Windows 7 Enterprise 32 bit14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2012 Std14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2012 R2 Std14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2012 Datacenter14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2008 for x6414.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 2008 R214.214.39.4 TS1M49.4 TS1M5
Microsoft Windows Server 200814.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 1014.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8.1 Pro x6414.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit14.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8.1 Enterprise x6414.214.39.4 TS1M49.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit14.214.39.4 TS1M49.4 TS1M5
Microsoft® Windows® for x6414.214.39.4 TS1M49.4 TS1M5
Solaris for x6414.214.39.4 TS1M49.4 TS1M5
Linux for x6414.214.39.4 TS1M49.4 TS1M5
HP-UX IPF14.214.39.4 TS1M49.4 TS1M5
64-bit Enabled Solaris14.214.39.4 TS1M49.4 TS1M5
SAS SystemSAS Forecast ServerMicrosoft® Windows® for x6414.29.4 TS1M4
Microsoft Windows 8 Enterprise 32-bit14.29.4 TS1M4
Microsoft Windows 8 Enterprise x6414.29.4 TS1M4
Microsoft Windows 8 Pro 32-bit14.29.4 TS1M4
Microsoft Windows 8 Pro x6414.29.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit14.29.4 TS1M4
Microsoft Windows 8.1 Enterprise x6414.29.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit14.29.4 TS1M4
Microsoft Windows 8.1 Pro x6414.29.4 TS1M4
Microsoft Windows 1014.29.4 TS1M4
Microsoft Windows Server 200814.29.4 TS1M4
Microsoft Windows Server 2008 R214.29.4 TS1M4
Microsoft Windows Server 2008 for x6414.29.4 TS1M4
Microsoft Windows Server 2012 Datacenter14.29.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter14.29.4 TS1M4
Microsoft Windows Server 2012 R2 Std14.29.4 TS1M4
Microsoft Windows Server 2012 Std14.29.4 TS1M4
Windows 7 Enterprise 32 bit14.29.4 TS1M4
Windows 7 Enterprise x6414.29.4 TS1M4
Windows 7 Home Premium 32 bit14.29.4 TS1M4
Windows 7 Home Premium x6414.29.4 TS1M4
Windows 7 Professional 32 bit14.29.4 TS1M4
Windows 7 Professional x6414.29.4 TS1M4
Windows 7 Ultimate 32 bit14.29.4 TS1M4
Windows 7 Ultimate x6414.29.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.